Help

First of all, you must check that you are entering all the data correctly. If you do not remember your password, you can click on "forgot your password?" inside the login form, and insert your email address with which you registered. You will receive the instructions to recover your account in the email with which you registered. If after this you still have any problems, please contact our customer service team via chat or email at clientes@solcasino.es.

Log in to your account and follow the steps below: Access your profile and select "history" and "transactions". There you will see the annual summary option. From there you will be able to download your game activity for the desired year. If you do not have access, please contact customer service.

In the "My wallet" section of your user area at the top right of the website, you can access your balance and check at any time what is your real balance, bonus balance in case you have a bonus and the total balance of both. Remember to update the website so that your balance is displayed correctly.

Accessing your Solcasino account, and then accessing the "History" section, you will be able to filter the different options that fit your query. In the operations section you will be able to filter the different options that fit your query. You will be able to filter your search by date and bet.

It is possible that your account is blocked due to inactivity, or some restriction. For specific information about the status of your account, we recommend that you contact customer support.