SPECIAL BETTING RULES

I - Regulations for single, multiple and live bets

1. Definition of a bet

A bet is an amount that is wagered on the outcome of a sporting event. If the outcome is the one that was placed in the bet on the sporting event, the winnings are calculated by multiplying the amount by the fixed odds offered to the bettor during the placing of the bet. If the result is not the one that has been placed in the bet on that sporting event, the bet is considered as a loss and no winnings will be credited. As a general rule, a bet cannot be modified, cancelled or returned once it has been registered. The player, by placing a bet, acknowledges that:

• He has not been informed of the outcome of the events involved in his bets when the bet was placed;

• The bet is not related, under any circumstances, to an event in which the player has an active part for whatever reason.

• The bet is not related to an event in which the player is present at the place where the event is taking place.

• Not to take advantage of an obvious betting error.

• Not to take advantage of, or attempt to take advantage of, any technical failure of the gaming platform.

If the player does not respect these conditions, the player's bet will be cancelled.

1.1. Simple bet

A single bet is a bet based on a single result.

1.2. Multiple bet

2- Types of generic bets

2.1. Bet "1-2" Who will win the match?

A "1-2" bet is a bet with 2 solutions referring to a match between 2 entities, excluding the possibility of a draw.

2.2. Bet "1-X-2" Who will win the match?

A "1-x-2" bet is a bet with 3 solutions referring to a match between 2 entities, including the possibility of a draw.

2.3. "Correct Result" bet

A "Correct Score" bet refers to the case of an exact score within the framework of an event or a period of an event. The bettor's choice is made from a defined list of results, which may include a mention "Other" or "Others", which designates, if necessary, all other results not mentioned in the defined list. For a live bet, the choice "Other" or "Others" excludes the current result of the match.

2.4. "Winner" bet or bet on the competition

A "Final Winner" bet refers to the entity designated as the winner of the event on which the bet is placed. The bettor's choice is made from a defined list of participants, which may include a mention "Others". It is assumed that the subjects mentioned in a "Final Winner" bet participate in the competition in question. Bets on the "Final Winner" remain valid even if a subject announces his withdrawal from the competition, whether it is before or after the official scheduled time of the first match of the competition. Therefore, the bet on the subject in question is not refundable and is considered as lost. In the event that a list implies that all the subjects do not participate in the competition, the bet may be cancelled by the OPERATOR, even in the case of the presence of "Other" subject. The bets of the type "Final Winner" stipulating the mention "Regular Season", do not include the Playoffs or the final phases. The position taken into account is that declared by the organizer of the competition at the end of the matches played in a given season, before the playoffs and final phases. If, for any reason, the season/competition is shortened or not played in full, bets will stand and the winners designated by the competent authority will be validated as such.

2.5. Bet "Number of".

A "Number of" bet is based on a series of elements (e.g. number of goals, trials, sets, tackles, games won, etc.) defined for a given event or a given period (whole match, first period, first set, etc.). The bettor's choice is made from a defined list of elements, either in whole numbers or in subdivisions (e.g. "from 7 to 10"), and may include a mention "Others". This designates, if necessary, all other details not mentioned in the defined list.

2.6. "Greater than or less than" wager

A "Over/Under" bet refers to the exceeding or not of a detail of defined elements (goals, points, sets, cards...) for an event, a subject or a period. Value of the variable: The site can propose the values X.25 (0.25, 1.25...) or X.75 (0.75, 1.75...) For this type of variable, the bet is divided into 2 parts. Half of the bet is on the lower variable and the other half on the upper variable.

• You receive 50% of the bet if it is partially lost.

• 50% of the winnings are received if it is partially won.

The table below describes how the bets are developed according to each case:

2.7. "Odd/even" bets

An "Odds/odds" bet refers to the parity of a score (goals, points, sets, cards...) of a sporting event.

2.8. Bet "1-X-2 time/quarter/period".

A "1-x-2 time/quarter/period" bet refers to a result occurring during a time/quarter/period of a sporting event.

2.9. Bet "Half Time/Match End".

A "Match Half Time/Match End" bet refers to the combination of a result at half time associated with a result at the end of regulation time. This type of proposal is also proposed in Tennis in the form "First Set/Final Result", "First Half/Final Result", "First Half/Final Result".

2.10. First team to score" bet

A "First Team to Score" bet refers to the first team to score at least once. A team that scores its own goal credits its opponent who benefits from the opening score. A draw is the result obtained if neither team manages to score within the allotted time limit.

2.11. Bet "Last to Score".

A "Last Team to Score" bet refers to the last team to score at least once. If a team scores in its own goal, it will be assigned to its opponent. A draw is the result obtained when neither team manages to score within the set period of time.

2.12. "Who will qualify" bets

A "Who will qualify" bet refers to the success of a team that qualifies for the next round within the framework of a competition to which the event in question refers. In the case of a final or a "consolation final", this bet is based on the winner of the match after possible extra time or penalty shootouts.

2.13. "Yes/No" bets

A "Yes/No" bet refers to the case or not of a situation in a defined frame.

2.14. Bet "Time with + of".

A "Time with + of" bet refers to the time during which the number of goals, points, trials referring to a particular event or subject will be entered.

2.15. Winner's Margin" and "Winner's Spread" bets

The "Winner's Margin" and "Winner's Spread" bets consist of determining the exact number of goals or points difference by which a team will win a match. This number corresponds to the difference in the number of goals or points scored by each of the teams at the end of the match.

2.16. "Double Chance" bets

A "Double Chance" bet consists in determining the outcome of a match. The three selections proposed are:

• 1st selection: 1-x corresponds to the victory of team A or a draw;

• 2nd selection: 2-x corresponds to the victory of team B or to a draw;

• 3rd selection: 1-2 corresponds to the victory of one of the two teams.

If the result of a match corresponds to one or the other of the two possible outcomes selected, the bet is a winner.

2.17. Bet "Winner of the first set/1st inning/1st frame".

A "Winner of the first set/1st inning/1st frame" bet consists of determining which player or team will win the first set or the first inning/series of a match. The set in question must be played in its entirety for bets to stand.

2.18. Next Goal" bet

A "Next Goal" bet consists of determining the team that will score the next goal of the match or of the defined period (period, time...).

2.19. Bet "Podium / Top 3 / Top X or ranking".

A "Podium" bet consists in determining the subject that will finish in the top three of a race or event. A "Top X" or ranking bet consists in determining the subject that will finish in the top X of a race or event.

2.20. Player scores a goal/try/ touchdown" wager.

A "Player scores a goal/tryout/ touchdown" wager consists of determining whether the proposed subject will score a goal or tryout or touchdown during an event or a period of an event. The selected player must start or play in order for the wager to be considered. In the event the player does not participate in a match, bets on that player are canceled and refunded. Own goals are not counted. Bets on scorers/scorers during a defined period (half-time, extra time...) will be void if the player in question does not take part in this period. Example: Mbappé scores in the 2nd half? The bet will be refunded if Mbappé is the starter but retires before or during half-time. In questions related to the first scorer / last scorer of a match, players who are not present on the field of play at the time of the first/last goal will be void.

2.21. Bet "Period of the next goal".

A "Period of the next goal" bet consists of determining the period in minutes during which the next goal of regulation time will be scored The minute of the goal that is taken into account is the one in which the goal occurs. For example, the period 0-15 minutes is valid if the goal is scored between 0:00 and 15:00. 15:01 counts for the period 16-30. Periods 31-45 and 76-90 include the additional time played at the end of each half. Own goals scored by a player are credited to the team that benefits from the goal. A goal is counted from the time the ball crosses the goal line and not at the time of the subsequent shot or kick-in taken after the goal by the team that conceded the goal.

2.22. Bet "Who will be the best placed".

A bet "who will be the best classified" consists in determining which subject will finish ahead of another in the final classification of the competition, event, stage... The bet will be void in case of:

• abandonment or withdrawal of a subject

• if one of the subjects finishes further away from the position stipulated in the question.

2.23. Bet "Which team will score the ... point" "Which team will score the 1st ... point".

A bet "Which team will score the ... point" consists in determining which player will score X point in the event, quarter, time, period... A bet "Which team will score the 1st ... point" consists in determining which player will score X points in the event, quarter, time, period... The variable X is visible in the market text. Bets are canceled if neither team reaches the number of points stipulated in the question.

2.24. Bet "Who will win the jump-off between two?"

A " Who will win the jump shot between two?" bet consists of determining which team will regain possession after the jump shot between two in basketball.

2.25. "Handicap" bet.

A "Handicap" bet consists of determining with what exact number of goals/points/tries/sets advantage a team/player will win a game/period/set. This number corresponds to the difference in the number of goals/points/tries/sets scored or scored by each of the two teams/players at the end of the game/period/set. Example 1: Handicap (-6.5) - Who will win the game? In the event Golden State Warriors / San Antonio Spurs, the possible selections will be Golden State Warriors (-6.5) and San Antonio Spurs (+6.5) will be winners in the following cases: Golden State Warriors (-6.5): Golden State Warriors win the game with a 7-point lead or more San Antonio Spurs (+6.5): San Antonio Spurs loses the match by a maximum of 6 points difference, draws or wins the match. Example 2: Handicap (1-0) - Who will win the match? In the case of Paris SG / Marseille the possible selections will be Paris SG (-1), Draw (+1), Marseille (+1). They will be winners in the following cases: Paris SG (-1): Paris SG wins the match with a 2 goals advantage or more. Tie (+1): Paris SG wins the match by exactly 1 goal advantage. Marseille (+1): Marseille wins the match or draws. Handicap value: The site can offer different values defined in X,25 (0.25, 1.25...) or X, 75 (0.75, 1.75...) endings. For this type of handicap, the bet is actually divided into two parts. Half of the bet is on the lower handicap and the remaining half on the higher handicap. Example 1 The player plays 10€ on Paris SG +0.25, this is equivalent to betting 5€ on Paris SG +0 (lower handicap) and 5€ on Paris SG +0.5 (higher handicap). If Paris SG draws, the bet is partially won, half of the bet is refunded (option +0) and the other half is won. If Paris SG wins, the bet is won. If Paris SG loses, the bet is lost. Example 2 The player plays 10€ on Paris SG -1.25, this is equivalent to betting 5€ on Paris SG -1 (upper handicap) and 5€ on Paris SG -1.5 (lower handicap). If Paris SG wins by exactly 1 goal advantage, the bet is partially lost: half of the bet is refunded (option -1) and the other half of the bet is lost. If Paris SG wins by 2 goals or more, the bet is won. If Paris SG loses or draws, the bet is lost.

2.26. Bet "Refund if X".

A "Refund if X" bet will be refunded if the condition X of refund is respected: For example, the three types proposed are

• Refunded if the match is a tie

• Refunded in case of victory of team/subject A

• Refunded in case of victory of team/subject B

In this case the bets will be refunded according to the selection chosen by the player and the result of the match, of the period...

2.27. Bet "Result and both teams score (1st half only)" or "Result and Plus or minus... Goals (1st half only)".

A bet "Result and both teams score (1st half only)" or "Result and Plus or Minus... Goals (1st half only) refers to the combination of 2 events chosen by the player during the first half. It refers to betting on the result at the end of the first half and the number of goals/points scored/scored during this period. Only the points scored during the first half, including extra time, are taken into account.

2.28. Bet " Double chance and more or less than x goals in the match? " or " Double Chance and both teams score?"

A "Double Chance and more or less than X goals" or "Double Chance and both teams score" bet refers to the ratio of 2 events chosen by the player. The "Double Chance and more or less than X goals" market consists of betting on the outcome of a match and whether or not the number of goals has been exceeded. The "Double Chance and both teams score" market consists of betting on the outcome of a match and whether or not both teams score at least 1 goal.

2.29. "Halftime/End of match and number of goals?" or "Halftime/End of match and More or less than x goals?" bets.

A bet "Halftime/End of the match and number of goals" or "Halftime/End of the match and more or less than XX goals", refers to the relation of 2 events chosen by the player. It consists in betting on the combination of the result at the end of the first half and the result at the end of the match with the number of goals/points scored during this period.

2.30. Bet " Multiple Result? "

A " Multiple Result " bet refers to the choice of a list of exact results. Example: 1:0, 2:0, 3:0. The bet will win if the result of the match is 1:0, 2:0 or 3:0.

2.31 Bet "Player scores and his team wins".

The bet "Player scores and his team wins" consists in deciding whether a player will score in regulation time of the match and his team will win the match. The bet is canceled if the player does not participate in the match.

2.32 Bet "Score in the match".

The "Score in the match" bet consists in determining whether all of the above players will score in regulation time of the match. The bet will be canceled if at least one of the players does not participate in the match. A player who participates at any time during the 90 minutes of play (including extra time) is considered a 'Participant'.

2.33 "Goalscorer - Double Chance?" bet.

The "Goal Scorer - Double Chance?" bet consists of determining whether at least one of the two players will score a goal in regulation time of the match. The bet will be void if neither player participates in the match. A player who participates at any time during the 90 minutes of play (including extra time) is considered a 'participant'.

2.34 "Special Scorers Bet?" bet.

The "Special Goalscorers Bet" bet consists of determining in which half a player will score, or in what way (header, free kick, penalty kick). If the player participates in only one half of the game, only bets related to this half only will be considered valid. If the player participates in the game, all bets "to score with a header", "to score with a free kick" and "to score with a penalty kick" are valid. A player who participates at any time in the 90 minutes of play (including extra time) or in part of a half is considered a "participant" during the period in question.

2.35 "Do the two/three goal scorers score more than X goals?" bet.

The bet "Do the two/three goal scorers score more than X goals?" consists of determining whether a duo or trio of players will score in regulation time of the match more than X goals in total. The bet will be void if no player participates in the match. If at least one of the selected players participates in the match, the bet is valid.

2.36 "One to One" bets

A "One against One" bet consists of determining whether a player will score (in regulation time of the match) more, less or as many goals as the opposing team or as another player. The bet will be canceled if at least one player does not start the match.

3- Calculation of winnings

3.1. Calculation of winnings, fixed odds bets

In fixed odds betting, winnings are calculated as follows:

Winnings = Bet x odds offered during the bet on the site.

For example, a user who has placed a bet of ten (10) euros on a fixed odds two (2.00) will have a winnings of twenty (20) euros (10€x2) in the event of a winning bet. In the context of live bets, the player acknowledges being aware that changes in fixed odds may occur during the validation of the slip. Bets are considered as valid as soon as they have been taken into account by the OPERATOR's servers. In case of doubt, the player can visit the "My bets" section to verify if the bet has been accepted.

3.2. Cash out

3.2.1. Cash Out is a function offered to users, to allow, if the conditions of a single bet or a combined bet allow it, to resell the bet to the Operator at a price defined by the same Operator. 3.2.2. Cash Out is available for a wide variety of sports, competitions, markets defined by the Operator. 3.2.3. Once the Cash Out is confirmed and validated, the winnings are credited directly to the user's account and will appear in the betting history. When the Cash Out is validated, the bet is immediately closed and the player cannot claim any further winnings, regardless of the final outcome of the event, on which the bet was placed. 3.2.4. The operator is the only entity with competent authority to determine whether a bet includes or does not include the Cash Out feature. In no case can the operator be accused of not offering Cash Out to a user and/or on an event. A validation/confirmation time is required for any request to use the Cash Out feature. In case of a sudden variation in the quota, the Cash Out may not be validated and/or confirmed. 3.2.5. The operator reserves the right to suspend or terminate the Cash Out function, at its sole discretion. The suspension or termination of the offer does not affect the Cash Out already accepted and confirmed.

3.3. Error of result

The OPERATOR reserves the right to correct, with retroactive effect, any error related to the publication of the results and, if necessary, to cancel a bet, to recover all or part of a winnings already paid, in order to take into account the exact result of the event. Any user must inform the OPERATOR when he/she detects that his/her account has been credited with an erroneous amount, either by an error of the OPERATOR or by an error of the player. Failure to notify us will result in the loss of any subsequent winnings obtained directly or indirectly as a result of this error. In such a case, the OPERATOR reserves the right to take all necessary measures to ensure that the financial situation of both parties is restored to its original state before the error (deduction of a possible withdrawal, modification of the balance...).

4- Validation

4.1. Results

The OPERATOR only recognizes the results that have been obtained on the field of play. The results resulting from disciplinary measures taken by a sporting authority after the sporting event has taken place are not taken into account. However, winnings corresponding to bets on the final result of a sporting event can only be paid out on the basis of the official result announced by the competent delegated authority (publication of the result, medal ceremony, podium ceremony...).

If no result is announced by the competent delegated authority within a reasonable period of time after the end of the sporting event, all bets on the sporting event whose result is not already known at the time of the suspension will be void.

In case of an event with an unusual format (unusual number of players or unusual playing time, e.g. during certain friendly matches), the operator reserves the right to cancel bets placed on the match. In case of an event not completed, for whatever reason; if the official result is issued by the competent organization of such event, within 24h after the day following the scheduled completion of the event. This official result will serve as the basis for closing and subsequently paying bets.

4.2. Regulatory time

In all events that adopt a specific period of time, the result to be taken into account is the one established after the end of normal playing time (or regulation time), including added time / injury time. Extra time or penalty shoot-outs shall have no influence on bets unless otherwise stated on the website.

4.3. Finalists

For a bet on the finalists of a competition, the finalists are the players/teams contesting the final, irrespective of the manner in which they have qualified, including decisions made by any governing body.

4.4. Relegation

A bet on a team to be relegated refers to the teams that occupy the relegation places at the end of a given sporting season or that are relegated after a relegation promotion provided for by the competition organization.

4.5. Case of parity or ex aequo

When one or more subjects finish tied in the first position, either ex-equo or in parity, and they have not been decided by the organizer of the competition in question, and in cases where this possibility (parity, ex-æquo or null) has not been proposed by THE OPERATOR, the bet will be cancelled by the operator.

4.6. Unforeseen case

In the case of an eventuality not foreseen in these regulations, we will try to establish appropriate parallels that appear in these conditions and we will proceed to their application or to that of the general directives of the sector to decide the resolution of these bets.

4.7. Results of bets

In the section "My bets", the user will be able to observe the status of his bet if it is won (with winnings obtained), pending or lost. The results of these bets will be published no later than 24 hours after the end of the event and/or the official publication of this event on the official site of the competition. The results of the events will be kept indefinitely in the section my bets, unless otherwise stated in the particular rules of the operators.

4.8. Means of payment

Once validated that a bet placed by a participant is a winner, Sportnco, will proceed to communicate it to the OPERATOR or to the company in charge of his user account so that the latter may deposit in a period of less than 24 hours, after the publication of the result, the prizes obtained in the participant's user account.

4.9. Establishment of an amount

The establishment of a minimum or maximum amount is the responsibility of the operator. The minimum stake is 0.10€ and the maximum stake may depend on several criteria such as the type of markets, the sport, the competition...

5- Cases of invalidity

Without prejudice to the general rule that a bet cannot be modified, cancelled or refunded once it has been registered (regardless of whether the modification, cancellation or refund takes place before the start of the event, during the course of the event or after the end of the event), there are some exceptions that allow a bet to be cancelled or considered void. When a bet is cancelled or considered void, this bet is validated as a "winner" and refunded at a 1.00 odds. In the case of a single bet, this means that the player will be refunded from the amount played. In the case of multiple, system or combined bets, the final odds will be adjusted accordingly, always at odds of 1.00 for the cancelled event. At any time, a bet will be cancelled or considered void and, therefore, the amount wagered will be refunded to the player, in the following cases:

5.1. Report/Interruption of a match.

If a match corresponding to a bet does not start at the scheduled time and is delayed beyond the following day with respect to its initially scheduled start date (the time zone taken into account is that of the place of the match), unless otherwise specified, the bet will be cancelled and the amounts wagered will be refunded. The initially scheduled start date of the event is announced by the organizer of the event 7 days before the actual start of the event. This rule does not apply to tennis, for which bets remain valid as long as the match is played in the course of the competition in question. If a match of a bet is not played or is interrupted before the end of the scheduled time, for whatever reason, the bet may be void, with the exception of a resumption until the scheduled end of the event no later than the day after (the time zone taken into account is that of the place of the match). In the event that a bet has already been settled, such as for bets on the first team to score, the first half, or a variable of the number of goals in the match already exceeded, the bets remain valid.

5.2. Incorrect event

When a sporting event proposed by the OPERATOR involves an error in the subject (wrong player or team), in the place where the event takes place (reverse order, home player or team is shown as away and away player or team is shown as home), in the date (in the case where an event starts earlier than the time announced on the site), the OPERATOR reserves the right to void bets on this event. The OPERATOR will cancel a bet in case of displaying an incorrect bet title, which may be confusing and/or does not correspond to the odds with which it is associated.

5.3. Settlement of non-proposed bets

If the outcome and/or result of a bet gives an unforeseen solution, all bets will be void with the exception of the types "Bet on the trial" or "Winner", for which they will be given as losses.

5.4. Late bets

The OPERATOR will cancel bets registered, for whatever reason, after the start of the sporting event to which they refer, except for live bets marked as "Live" or bets of the type "Bet on the race" or "Final Winner".

5.5. Other cases

In addition, THE OPERATOR reserves the right to void a pre-match or live bet placed in the following cases:

• A bet whose outcome is already known at the time of registration of the bet;

• A live bet placed from the venue of the sporting event or on the instruction of someone who is at the venue of the sporting event;

• Reverse order of the odds of a bet or any significant odds failure.

• A technical failure that results in the non-updating of odds.

• An announcement and/or information and/or an aspect of the game that makes it possible to know the result of a competition or a match, or that was made known during the period of acceptance of the bet.

• As part of the competition; when an event is cancelled by the organizer and the official result, announced by this organizer, is a 0-0 draw, i.e. 0-0, all bets on these events will be cancelled and the amounts wagered will be refunded.

- Bets placed by the player in bad faith, i.e.: a) If the player places several identical or similar bets with the clear intention of dishonestly obtaining a profit without risk, taking advantage of the existence of a computer or human error. b) If the player unjustifiably splits his bets with the sole intention of not having them detected by the OPERATOR's controls, knowing that they are placed on incorrect markets or odds.
- Multiple or combined bets that, due to an error in the betting system that does not detect them when they are formalized, are placed by the player with interrelated selections (when they are expressly prohibited by Clause 6.1 below), and independently of the result obtained with the bets, since the achievement of one of the results necessarily implies the achievement of the rest, totally eliminating the uncertainty in the forecast - When the format of a competition is modified in a substantial way for bets (for example, that once a bet is offered on the result of a competition with a qualifying phase by rounds, the rules for determining the final classification are altered by the corresponding official body).
- When, due to human error on the part of the OPERATOR's employees, computer errors or significant technological errors, a bet refers to: a) predictions of unfeasible results within the average results of a given sport; b) predictions referring to a result whose outcome is practically certain.

5.6. Note on Disconnections

In case of interruption of a transaction due to malfunction of the OPERATOR's equipment, thus preventing the completion of the transaction, the OPERATOR shall reimburse the full amount invested in such transaction. The reimbursement will be made to the Game Account, within a reasonable period of time, once the relevant evidence of the damage suffered by the Participant for not carrying out the transaction has been received.

6- Limits

6.1. Combination of several types of bets

The User does not have the right to combine bets relating to the same sporting event. Multiple bets for which different selections are combined will not be accepted when the outcome of one of the bets influences the outcome of the others, even if the two selections are not part of the same match or the same sporting event. For example, a selection such as the following cannot be accepted:

• Odd number of goals in the Paris SG - Marseille match.

• Accurate score of 1-0 in the match Paris SG - Marseille

If a bet of this type is accepted in error, it will be void, whether it is a winner or a loser. Likewise, a selection such as the one below cannot be accepted:

• Nadal winner in the Roland-Garros semifinal;

• Nadal winner of the Roland-Garros Tournament;

If such a bet is accepted in error, it will be void, whether it is a winner or a loser. Furthermore, THE OPERATOR reserves the right to determine which bets may be considered as interdependent.

6.2. Odds limits

Certain betting slips may be rejected, at the sole discretion of the OPERATOR, especially when the player has placed a single, combination or system bet with an odds less than or equal to 1.10.

6.3. Winnings limits

The OPERATOR reserves the right to set the limits of winnings, by sport, category, competition or player, and undertakes to inform the persons concerned in the best possible way and through the available means.

6.4. Betting limits per user

The OPERATOR reserves the right to set different betting limits depending on the type of match or bet, the player's profile and his behavior in the game (collusion, use of technology, professional traders, professional player, fraudulent player...).

7- Sports information related to bets

The OPERATOR makes every effort to ensure that the information services provided on its site are correct (statistics and results are displayed before and during the event). These data are therefore purely indicative; it is up to the player to follow the sporting event by his own means and to consult the official information sources to be sure of the result or the ranking of the team or any other result before or during the event before placing a bet on the event. The OPERATOR cannot be held responsible for a display error in these information services.

7.1. Deadline date and time for betting

The date and time of the betting deadline generally correspond to the starting time of the match, except in the case of matches offering the possibility of betting live. The OPERATOR reserves the right to cancel a pre-match bet placed after the start of a match.

7.2. Neutral ground, behind closed doors and other special mentions relating to an event

It is the bettor's responsibility to find out about the location of the match, the possibility of a neutral ground, the possibility of the match being played behind closed doors or any other sporting element related to the match on which he/she is betting, including the order of the aforementioned entities. The OPERATOR can in no case be held responsible for the absence of sporting information related to the outcome and/or result of a bet. The order in which entities are cited in the context of a bet is at the OPERATOR's discretion, and may not reflect the official order proposed by the organizer. Failure to respect the official order may in no case result in the automatic cancellation of a bet. In case of unusual format, the operator reserves the right to cancel bets on the event.

7.3. Claim and subsequent modification of the official result

Any modification of the official result of a competition after its publication on the site, THE OPERATOR shall not be entitled to any modification of the bets placed on the competition in question.

7.4. Results promulgated by the Organizer

7.4.1 If the team wins the match by cancellation and/or by decision of the competition organizer, the OPERATOR will cancel bets on the final result of the competition. 7.4.2 In case of doubts in the enactment of a bet, the result of such bet will be considered at the discretion of the OPERATOR, taking into account the official rules of the competition in which the betting event takes place.

8- Special rules related to Sports

In addition to the general betting rules, some additional provisions may apply, depending on the sport of betting. In this case, the special rules take precedence over the general rules.

8.1. Special rules relating to Tennis:

8.1.1 Abandonment of a player In the event of a player's abandonment, all bets relating to the final result of the match, or on any event (winner of a set/game/point...) whose result has not been reached will be declared void. Except, "Competition" type bets on the winner of the competition, of a section of the draw... 8.1.2. Substitution of a player If one of the players is substituted in a singles match, all bets will be void. If one of the players is substituted in a doubles match, all bets will be void. 8.1.3. Change of venue or surface In the event of a change of venue or surface, bets stand. 8.1.4. Delay/rescheduling of a match No bets will be void in the event of a delay or rescheduling of a match, even if the delay exceeds 24 hours, if the match is played within the framework of the originally scheduled competition. 8.1.5. Change in the number of sets played In the event of a change in the number of sets played (for example, if a match scheduled for 3 sets won becomes 2 sets won), bets on the unplayed sets and on the final score will be void.

8.1.6. Super tie-break If a match ends with a Super Tie-Break, the match will be considered as played to 3 sets Any Tie-Break or Super Tie-Break will be considered as a game only in the total number of games of the match. 8.1.7. Start of a match A tennis match is considered started at the moment when the players enter the court.

8.2. Special rules related to motorsports, including Formula 1:

8.2.1. Bets on qualifying sessions Bets referring to qualifying sessions remain valid even if the qualifying session is not fully completed. The valid results will be those published by the organizer at the end of the qualifying sessions.

8.3. Special rules relating to Basketball:

8.3.1. First half The first half takes into account the first two quarters of the match. 8.3.2. Team modifications All bets remain valid, irrespective of team transfer or name change. 8.3.3. Parity In the event of parity in the outcome of a bet and if this option has not been proposed by the OPERATOR, all bets will be deemed void. 8.3.4. Live betting The OPERATOR reserves the right to void bets if they have been proposed with too large a time lag with respect to the timekeeper or the live score. 8.3.5. Tie and overtime If a match does not end in a tie, but an overtime is necessary to decide the classification of a team, bets remain valid and closed on the result after the end of regulation time. 8.3.6. Overtime The bet "Will there be an overtime?" is considered a winner as soon as the regulation time of an event ends in a tie.

8.4. Special rules related to Boxing:

8.4.1. Stopped fight All bets referring to a stopped fight before the official decision will be void, unless otherwise stipulated or the bet has been closed. If a verdict on points has been rendered before the end of the total number of rounds scheduled, the result shall be recorded in the round in which the bout was stopped. If a boxer retires during the break between two rounds, the bout shall be considered finished in the previous round. 8.4.2. Betting on how the bout will be won Winning bets must predict how the bout will be won. In the case of clash of heads or low blows that force the judges to use their scores to determine the winner before the number of rounds predicted has been reached, the boxer declared the winner will have won by knockout at the time the fight was interrupted. 8.4.3 Bets on the winner of the bout In bets on the Winner of the bout 1-2, bets will be refunded in case of a draw.

8.5. Special rules related to Cycling:

8.5.1. Unfinished stage race In the case of an unfinished stage race, all bets will be void, unless and until the official result has been decided.

8.6. Special rules concerning Ice Hockey:

8.6.1. Different modifications Bets on winners, conference and division: all bets remain valid, regardless of team relocation, change of team name or the length of the season. 8.6.2. Victory after penalty shootout According to the rules of field hockey / ice, the team that wins the penalty shootout has an extra goal added to its score and wins the match.
This extra goal will be taken into account for any question related to the result of the event that mentions "extra time and penalty shootout included", but not in all other markets. Example: France - Germany 2-2 at the end of extra time. France wins the penalty shootout. The final result will be 3-2 for France. However, the number of goals scored in the match after extra time and penalty shootout will be 4.

8.7. Special rules related to Football:

8.7.1. "First goal scorer" Own goals are not counted. If the first goal is an own goal, the next scorer will be considered the first scorer. If no other goal is scored, the team shall be considered the loser. 8.7.2. "Last scorer" Own goals are not counted. If the last goal is an own goal, the previous scorer shall be considered the last scorer. If no other goal has been scored beforehand, the team is considered the loser. For "Last scorer" bets, if the team is not on the field at the time of the last goal scored by a player for his team, these bets will be void. 8.7.3. Own goals Own goals do not count for scorer bets, whether they are "Player scores a goal", "Player does not score a goal", "Next player to score", "First scorer" or "Last scorer". In the event of an own goal, the next scorer will be considered the winner for the bets "Next player to score" and "First scorer", and the previous scorer for the bet "Last scorer". 8.7.4. "Player scores a goal" or "Player does not score a goal" For these bets, if the match is interrupted, all bets on a player who has scored a goal before the interruption of the match will be considered valid. If the player indicated has not scored before the interruption of the match, all bets relating to this player will be void. 8.7.5. "Top Scorer of the Competition" Bets placed on the "Top Scorer of the Competition", or similar bets, will be settled according to the official result published by the competent organization of the competition. Goals scored in the course of extra time will be taken into account. 8.7.6. Place of the match If the place of the match changes, bets remain valid, except if the match is to be played on the field of the away team. In this case, all bets are void. 8.7.7. The bet "Which team will score at least one goal" The bet "Which team will score at least one goal" involves only one possible solution among those proposed. For example, if both teams score in a PSG-Marseille match, the only winning solution will be "Both teams". The choice "PSG" means "PSG only" and the choice "Marseille" means "Marseille only". In our case, these two choices will therefore be losers. 8.7.8. Cards The number of cards is determined as follows: 1st yellow card = 1 card 2nd yellow card leading to a red card = 2 cards Direct red card = 2 cards A player may not receive more than 3 cards in a match. Cards shown after the end of the match do not count. Cards shown to non-participants (players already substituted, coaches, assistants, substitute players) do not count. A card is counted when it is shown to the player. 8.7.9. Card Points The number of card points is calculated as follows: First yellow card = 10 card points Second yellow card leading to a red = 25 card points Direct red card = 25 card points A player may not total more than 35 card points in a match. Cards shown after the end of the match do not count. Cards shown to non-participants (players already substituted, coaches, assistants, substitute players) do not count. 8.7.10. Corner kicks Corner kicks signaled by the referee, but not taken/served by the team awarded the corner kick do not count.
A corner kick is counted from the moment it is taken/served. 8.7.11. A player's total This type of betting consists of predicting the total number of goals, fouls, cards, shots, assists or any other statistic that will be scored by the player referred to in the description of the type. If the player mentioned does not participate in the event, the type of betting will be considered void. The data published on www.whoscored.com will be taken into account to close the bet. In case it is not possible to obtain the data from www.whoscored.com or it is suspected that they may be incorrect, bets will be settled according to reliable alternative sources of information that can be verified by us. The result of the bet will not be changed once it is closed, even in the case of any change or adjustment made by the Event Organizer. 8.7.12. Total of a team This type of bet consists of predicting the total number of fouls, cards, shots or any other statistic that a team will score. The data published on www.whoscored.com will be taken into account to close the bet. In the event that it is not possible to obtain the data from www.whoscored.com or that it is suspected that it may be incorrect, bets will be settled according to reliable alternative sources of information that can be verified by us. No change will be made to the outcome of the bet once it is closed, even in the event of any changes or adjustments made by the Event Organizer.

8.8. Special rules relating to Rugby:

8.8.1. "First try scored by a forward" and "First try scored by a fullback" For the bets "First try scored by a forward" and "First try scored by a fullback", the teams are broken down as follows: the positions of prop, heel, second and third row are considered as forwards". The positions of scrum-half, fly-half, third-fourth center, third-fourth wing and fullback are considered as fullbacks. In the event of a dispute, the decision of the winning subject will be taken at the discretion of the OPERATOR: "Player who scores a try" or "Player who does not score a try". 8.8.2. "Player who scores a try" or "Player who does not score a try" For bets "Player who scores a try" or "Player who does not score a try", if the match is interrupted, all bets on a player who has scored a try before the interruption of the match will be considered as valid. If the player indicated has not scored a try before the interruption of the match, all bets on this player will be void.

8.9. Special rules related to Baseball:

8.9.1. Allocated Time For baseball, 1x2 live bets refer to the final result, including Extensions.In baseball, Extensions correspond to additional innings played if there is equality at the end of the regulation nine innings (innings).After nine innings, if the two teams are tied, one or additional innings are played until there is a winner.Exception: In Japan (NPL), if the teams are tied in the twelfth inning, the match is considered void. 8.9.2. Overtime The bet "Will there be an overtime?" is considered a winner the moment an event ends in a tie at the end of regulation time. 8.9.3. Match Result In pre-match or live betting, the bet 1-2: Who will win the match? designates the final winner of a match (including extra innings). Exceptional case: in Japan (NPL), the possibility of a tie at the end of the 12th inning leads to the cancellation of this bet. In pre-match, the 1X2 Who will win the match? bet refers to the first nine regulation innings. It refers to the first nine regulation innings. In the case of additional inning(s), it is the X result that is validated. Live, the 1X2 bet: Who will win the match? Includes the additional entries. The X is valid when there is a tie at the end of the 12th inning in Japan. 8.9.4. Postponement of a match In the case of postponement of a match to a later date, the match will be considered as cancelled 8.9.5. Halftime Bets on the outcome at halftime of a baseball game are based on the results after half-inning number 9.

8.10. Special rules related to American Football:

8.10.1. Time allocated For American Football, bets refer to the final result including overtime, unless otherwise mentioned in the headline of the bet. An American Football match may end in a draw at the end of overtime. 8.10.2. Touchdown Scorer The players listed in a "Score a Touchdown" bet are presumed to be involved in the event in question. Bets on this market remain valid even if a player does not participate in the event. The bet on the player in question is not refundable and is considered as a loss.

8.11. Special rules related to Golf :

8.11.1. 2-b waves Bet on which player will achieve the lowest stroke card over the 18 holes of the course between two players. In case of a non-participant, 2-ball bets will be void. Tie is possible. 8.11.2. 2-ball DNB Bet on which player will achieve the lowest score over the 18 holes of the course between two players. In case of a non-participant, 2-ball bets will be void. In case of a tie, bets will be void. 8.11.3. 3-ball Bet on which player will achieve the lowest score over the 18 holes of the course among a group of 3 players. In case of a non-participant, 3-ball bets will be void. 8.11.4. 4-ball Bet on which player will achieve the lowest scorecard in the 18 holes of the course among a group of 4 players. In case of a non-participant, 4-ball bets will be void. 8.11.5. Foursome Bet on which team of two players will win their match against the other team. 8.11.6. Matchplay Bet on which player or team will win the match in the case of a tournament with a matchplay format. In case of a non-participant, Matchplay bets will be void. Matchplay DNB Bet on which player or team will win the match in the case of a tournament with a matchplay format. In case of a non-participant, Matchplay bets will be void. In case of a tie, bets will be void. 8.11.8. Makes the cut / Does not make the cut Bet on whether a given player will make the cut or not. 8.11.9. Group 72 Holes Bet on who will be the best ranked player at the end of the tournament, within the proposed group of players. In case of a non-participant, Group 72 Hole bets will be void. 8.11.10. Match 72 Hole Bet on who will be the highest ranked player at the end of the tournament, between the two proposed players. In case of a non-participant, Match 72 Hole bets will be void. 8.11.11. Best Nationality/Region Bet on who will be the best player of a given nationality/region. 8.11.12. Margin of victory Bet on the margin of victory between the first and the second placed player. 8.11.13. Leader after round X Bet on who will be the leader after a certain round.

1. Identification of the Operator

Estrella Sol Interactive, S.A. (hereinafter, "ESISA" or the "Operator"), a Spanish company, with C.I.F. number A56296510, domiciled in Avenida Juan Carlos I Rey, number 28, 2nd floor, door 2, Melilla and registered in the Mercantile Registry of Melilla.
The Operator holds, among others, the following general and singular licenses granted by the Dirección General de Ordenación del Juego ("DGOJ"), under which it operates black jack games in accordance with Order EHA/3088/2011, of November 8, which approves the basic regulation of the Black Jack game, and by which both these particular rules and the specific rules of each game are governed:

• General License for Other Games

• Black Jack Singular License

More information about the Operator's licenses can be consulted at the following website: https://www.ordenacionjuego.es/es/op-EstrellaSolInteractive The Operator is the owner and responsible for the website www.solcasino.es or adapted versions thereof for different access devices (hereinafter, the "Site"), from which it offers participants bets and online games duly authorized by the DGOJ.

2. Definition of the game of black jack

A game of chance played with playing cards, in which the participants play against the organizing establishment, the object of the game being to reach twenty-one points or to get close to them without exceeding that limit.

3. Channels and means of participation

Participation in black jack games shall be carried out through electronic, computerized, telematic and interactive channels.

4. Development, determination and assignment of prizes

In the Black Jack game, the session will begin with the random shuffling of the cards and their placement in the dealer, with each hand of cards beginning with the period available to the Participants to place their bets.
The Operator may include in the specific rules of each game the possibility that at its gaming tables several participants bet simultaneously and, in these cases, all the bets made by the Participants will be individual and against the dealer, not allowing joint or pooled bets of participants against the operator, nor crossed bets between all or some of the participants. The dealer's hand will be made according to the specific rules of each game, while the hand of the Participants will be made according to their own initiative. When the Operator offers the possibility of playing special hands, access to the information of the rules that would govern that play will be provided. At the moment when each hand ends, the results of both the dealer and the Participants will be displayed, showing the amount of the loss or gain in each case. In the event of a tie between the play of the bank and the Participant, this circumstance will be indicated together with the amount to be returned.

5. Payment of prizes

The Operator is obliged to pay the prizes obtained in the game from the end of each hand of black jack that originated them and will proceed to pay the prizes to the crediting participants under the terms and conditions set forth in the specific rules of each game, making the payment of the prizes in accordance with the provisions of the same or, where appropriate, in the Game Contract, through the means of payment provided in the "Means of Payment" Section of the Site which, in no case, will involve additional cost or obligation for the winning Participant.
The right to collect prizes shall expire within three (3) months from the day following the end of the game in which the prizes originated.

6. Suspension, cancellation or postponement of sessions or games

The Operator guarantees the right to the prizes that may have been obtained by the Participants in a game prior to the eventual suspension or cancellation thereof. Likewise, in the event that a Participant is disconnected during the course of a hand, the Operator guarantees that, if the Participant has already played his part of the hand, the dealer's hand will automatically be played and that, if the Participant's hand is a winner, the amount of his prize will be paid to him.
The full amount corresponding to the participation in a session or hand of the game that, once formalized, is cancelled by the Operator, will be returned or made available to the participants in the manner established in the specific rules of each game and in the Game Contract, without any additional cost or obligation for the participant.

7. Information on Safe Gaming

The Operator has responsible gaming policies that imply that the exercise of gaming activities will be approached from an integral policy of corporate social responsibility that considers gaming as a complex phenomenon where preventive actions, awareness raising, information and dissemination of good gaming practices and of the possible effects that an inappropriate gaming practice may produce, intervention and control, as well as repair of the negative effects produced, must be combined. More information on this subject can be found in the "Safe Gambling" section of the Site.

8. Complaints

The Operator has a System for Attention and Resolution of possible complaints and claims in relation to the Gaming Services offered by the Operator on the Site. In the "Complaints" section of the Site, accessible by the Participants at any time, the procedures and means for the submission of complaints and claims are established. The Participant may submit a complaint by sending an e-mail or a postal communication to the Operator's contact addresses listed on the Site. The maximum period for the submission of a complaint is three (3) months from the date of the event, game session, game or event that gave rise to the complaint. The Operator shall respond to the claim within one (1) month after it is received. Once the claim is received by the Operator, the Operator shall issue a communication to the Participant acknowledging receipt of the claim and informing of the maximum term for resolution. From the date of receipt of the claim by the Operator until the date on which the resolution is communicated to the Participant, the prize forfeiture term shall be interrupted. Once the claim has been resolved by the Operator or one (1) month has elapsed since the submission of the claim without the Operator having communicated its decision, the Participant may file a claim with the DGOJ, which shall resolve it within two (2) months from the date of entry of the claim in its register and/or resort to an alternative (extrajudicial) procedure for resolving consumer disputes (https://ec.europa.eu/consumers/odr), so that an entity accredited for this purpose may resolve the contractual dispute between the Participant and the Operator.

9. Particular rules of each specific black jack game

Without prejudice to the provisions of these particular rules of the black jack games and the Gaming Contract, the specific rules of each game (accessible through the "Black Jack" section of www.solcasino.es) will regulate the development and the specific conditions of each game including, among other issues:

• The limits to the participation in the black jack game (amount of the minimum participation unit).

• Information on the prizes obtained by the participant, on the amount played, as well as the balance of his/her game account, in the cases in which the participation is made through user registration.

1. Identification of the Operator

Estrella Sol Interactive, S.A. (hereinafter, "ESISA" or the "Operator"), a Spanish company, with C.I.F. number A56296510, domiciled in Avenida Juan Carlos I Rey, number 28, 2nd floor, door 2, Melilla and registered in the Mercantile Registry of Melilla.
The Operator holds, among others, the following general and singular licenses granted by the Dirección General de Ordenación del Juego ("DGOJ"), under which it operates roulette games in accordance with Order EHA/3085/2011, of November 8, which approves the basic regulation of the game of roulette, and by which both these particular rules and the specific rules of each game are governed:

• General License for Other Games

• Singular Roulette License

More information about the Operator's licenses can be found on the following website: www.ordenacionjuego.es The Operator owns and is responsible for the website www.solcasino.es or adapted versions of the same for different access devices (hereinafter, the "Site"), from which it offers participants bets and online games duly authorized by the DGOJ.

2. Definition of the game of roulette

A game of chance in which the participants play against the organizing establishment and in which the possibility of winning depends on the coincidence of the participant's bet with the number, color or location of the square in which the representation of a ball that is set in motion within the representation of a horizontal rotating disk supported by an axis and divided into numbered radial squares stops.

3. Channels and means of participation

Participation in roulette games shall be carried out through electronic, computerized, telematic and interactive channels.

4. Development, determination and allocation of prizes

The roulette game begins at the moment when the period for the Participants to place their bets is opened, the Operator fixing the assignment of the prize coefficient according to the probability of the bets to be winners, determined in each specific game and being available to the participants at all times. The Operator may include in the specific rules of each game the possibility for several participants to place their bets simultaneously, guaranteeing in such case that such bets are counterpart and placed individually against the bank. In this sense, joint, pooled or crossed bets will not be admitted. When the participants have placed their bets, the roulette wheel will start spinning, which will include the spinning of the ball along its circumference, its deceleration and its deposit in the winning number box. Once the spin is completed, the number on which the ball has been deposited will be displayed and the participant's winning bet or bets, if any, will be indicated, together with the amount of the winnings obtained. The Operator also offers the Live Roulette variant, a variant of roulette in which it is guaranteed that the nature of the game elements such as the table, the roulette wheel and the rest of the tools, accessories and apparatus used in the game are physical and not virtual. These elements are approved by the corresponding Autonomous Community.

5. Payment of prizes

The Operator is obliged to pay the prizes obtained in the game from the end of each spin of the roulette wheel that originated them and will proceed to pay the prizes to the crediting participants under the terms and conditions set forth in the specific rules of each game, making the payment of the prizes in accordance with the provisions of the same or, where appropriate, in the Game Contract, through the means of payment provided in the "Means of Payment" Section of the Site, which, in no case, will involve additional cost or obligation for the winning Participant.
The right to collect prizes shall expire within three (3) months from the day following the end of the game in which the prizes originated.

6. Suspension, cancellation or postponement of the sessions or spins

The Operator guarantees the right to the prizes that may have been obtained by the Participants in a session or a game prior to the occurrence of an event of suspension, cancellation or postponement of the sessions or draws.
Similarly, in the event that a Participant is disconnected during the course of a spin, the Operator guarantees that, if the Participant has already placed his or her bet(s), the roulette spin will automatically continue until the ball stops, and that the Participant will be entitled to be paid the amount corresponding to the winning bet(s).
The full amount corresponding to the participation in a game that, once formalized, is cancelled by the Operator, will be returned or made available to the participants in the manner established in the specific rules of each game and in the Game Contract, without entailing any additional cost or obligation for the participant.

7. Complaints

The Operator has a System of Attention and Resolution of eventual complaints and claims in relation to the Gaming Services offered by the Operator on the Site. In the "Complaints" section of the Site, accessible by the Participants at any time, the procedures and means for the submission of complaints and claims are established. The Participant may submit a complaint by sending an e-mail or a postal communication to the Operator's contact addresses listed on the Site. The maximum period for the submission of a complaint is three (3) months from the date of the event, game session, game or event that gave rise to the complaint. The Operator shall respond to the claim within one (1) month after it is received. Once the claim is received by the Operator, the Operator shall issue a communication to the Participant acknowledging receipt of the claim and informing of the maximum term for resolution. From the date of receipt of the claim by the Operator until the date on which the resolution is communicated to the Participant, the prize forfeiture term shall be interrupted.
Once the claim has been resolved by the Operator or one (1) month has elapsed since the submission of the claim without the Operator having communicated its decision, the Participant may file a claim with the DGOJ, which will resolve it within two (2) months from the date of entry of the claim in its register and/or resort to an alternative (extrajudicial) procedure for resolving consumer disputes (https://ec.europa.eu/consumers/odr), so that an accredited entity can resolve the contractual dispute between the Participant and the Operator.

8. Particular rules for each specific roulette game

Without prejudice to the provisions of these particular rules of the roulette games and the Contract of Game, in the specific rules of each game (accessible through the section "Roulette" of www.solcasino.es will regulate the development and the specific conditions of each game including, among other issues:

• The limits of participation in the roulette game (amount of the minimum unit of participation in the roulette game).

• Information on the prizes that the participant has obtained, on the amount that has played, as well as the balance of its game account, in the suppositions in which the participation is carried out through a user account.

1. Identification of the Operator

Estrella Sol Interactive, S.A. (hereinafter, "ESISA" or the "Operator"), a Spanish company, with C.I.F. number A56296510, domiciled in Avenida Juan Carlos I Rey, number 28, 2nd floor, door 2, Melilla and registered in the Mercantile Registry of Melilla.
The Operator holds, among others, the following general and singular licenses granted by the Dirección General de Ordenación del Juego ("DGOJ"), under which it operates the games of chance machines in accordance with Order HAP/1370/2014, of July 25, which approves the basic regulation of the game of chance machines, and by which both these particular rules and the specific rules of each game are governed:

• General License for Other Games

• Singular Gambling Machine License

Further information on the Operator's licenses can be found at the following website:https://www.ordenacionjuego.es/es/op-EstrellaSolInteractive TheOperator owns and is responsible for the website www.solcasino.es or adapted versions thereof for different access devices (hereinafter, the "Site"), from which it offers participants bets and online games duly authorized by the DGOJ.

2. Definition of the game of chance machines

A game in which, in exchange for the price of the game, the Participant is granted a time of use with the objective of obtaining a combination of signs or graphic representations which, in accordance with the particular rules of the game, is awarded a certain prize. A game whose essential elements are typical of other games already regulated shall not be considered as a game of chance machines.

3. Channels and means of participation

The participation in the games of chance machines shall be carried out through electronic, computerized, telematic and interactive channels.

4. Development, determination and allocation of prizes

The Participant, before starting the session destined to the game of chance machines, will carry out the configuration of the session destined to the game of chance machines, in which:

• shall establish the maximum time he/she is willing to spend and the maximum amount by which he/she is willing to reduce his/her gaming account during the session,

• may temporarily restrict your access to a future session in the event that the current session is automatically terminated as a consequence of the exhaustion of any of the limits established above; and

• determine the frequency of the notice regarding the time elapsed and the amount spent in the session, to be carried out by the operator, being the minimum interval of fifteen minutes from the beginning of the session destined to the game of chance machines or from the last notice.

This determination must be made expressly, each time the session destined to the game of chance machines is accessed, without the possibility of predetermining these values by default or saving those established in previous sessions. The configuration of the session may not be modified during the course of the same, although it may be terminated prior to the fulfillment of the aforementioned terms. Once the time or the amount established by the Participant has elapsed, the session will end automatically, with the disconnection taking place once the game in progress has ended, including, if applicable, the metamorphic evolutions that may have taken place. In any case, the Operator guarantees to anticipate to the Participant the proximity of the fulfillment of the limits established in the previous configuration of the session, so that the Participant can carry out, if he so wishes, an orderly closing.
In cases where the Participant starts a new session within 60 minutes after the end of the session intended for the gaming of slot machines, the Operator, prior to such connection, will activate a warning that highlights the convenience of developing a responsible gaming behavior, as well as the implications that derive from an excessive frequency of gaming from the point of view of compulsive or pathological gaming, including a link to information on preventive actions against pathological gaming.
Participation in slot machine gambling may be in manual mode or in automatic mode. In manual mode, the game will start at the moment when the Participant manually activates the function of determining the resulting combination of signs. In the automatic mode, the game will start once this game mode has been configured. The game will have a minimum duration of 3 seconds and, once the resulting combination has been randomly determined, it will be checked to see if it has won any of the prizes preset by the Operator. In this case, the prize corresponding to the resulting combination will be assigned. The Operator shall only offer progressive jackpots.

5. Payment of Prizes

The Operator is obliged to pay the prizes obtained in the game from the end of each game that originated them and shall proceed to pay the prizes to the crediting participants under the terms and conditions set forth in the specific rules of each game, making the payment of the prizes in accordance with the provisions thereof or, where appropriate, in the Game Contract, through the means of payment provided in the "Means of Payment" Section of the Site, which, in no case, shall entail additional costs or obligations for the winning Participant.
The right to collect prizes shall expire within three (3) months from the day following the end of the game in which the prizes originated.

6. Interruptions of the session that occur during the session

The Operator guarantees the right to the prizes that could have been obtained by the Participants in a session or in a game prior to the occurrence of its supervening interruption.
Similarly, in the event that the connection of a Participant is interrupted during the course of a game for reasons other than compliance with the limits established by the Participant in the configuration of the session, the Operator guarantees that the game will automatically continue until the combination of signs or graphic representations is determined, and that the Participant will be entitled to be paid the amount corresponding to the winning one.
The full amount corresponding to the participation in a game that, once formalized, is cancelled by the Operator, will be returned or made available to the participants in the manner established in the specific rules of each game and in the Game Contract, without any additional cost or obligation for the participant.

7. Information on Safe Gaming

The Operator has responsible gaming policies that imply that the exercise of gaming activities will be approached from an integral policy of corporate social responsibility that considers gaming as a complex phenomenon where preventive actions, awareness raising, information and dissemination of good gaming practices and of the possible effects that an inappropriate gaming practice may produce, intervention and control, as well as repair of the negative effects produced, must be combined. More information on this subject can be found in the "Safe Gambling" section of the Site.

8. Complaints

The Operator has a System for Attention and Resolution of possible complaints and claims in relation to the Gaming Services offered by the Operator on the Site. In the "Complaints" section of the Site, accessible by the Participants at any time, the procedures and means for the submission of complaints and claims are established. The Participant may submit a complaint by sending an e-mail or a postal communication to the Operator's contact addresses listed on the Site. The maximum period for the submission of a complaint is three (3) months from the date of the event, game session, game or event that gave rise to the complaint. The Operator shall respond to the claim within one (1) month from the date it is received. Once the claim is received by the Operator, the Operator shall issue a communication to the Participant acknowledging receipt of the claim and informing of the maximum term for resolution. From the date of receipt of the claim by the Operator until the date on which the resolution is communicated to the Participant, the prize forfeiture term shall be interrupted.
Once the claim has been resolved by the Operator or one (1) month has elapsed since the submission of the claim without the Operator having communicated its decision, the Participant may file a claim with the DGOJ, which shall resolve it within two (2) months from the date of entry of the claim in its register and/or resort to an alternative (extrajudicial) procedure for resolving consumer disputes (https://ec.europa.eu/consumers/odr), so that an entity accredited for this purpose may resolve the contractual dispute between the Participant and the Operator.

9. Particular rules for each specific game of chance machines

Without prejudice to the provisions of these particular rules of the games of chance and the Gaming Contract, the specific rules of each game (accessible through the "Slots" section of www.solcasino.es) shall regulate the development and the specific conditions of each game including, among other issues:

• The economic limits to the participation in the game of chance machines (maximum and minimum amount of each game).

• The program and the categories of prizes linked to the game.

• Mathematical expectation of return of the game

• Actual percentage of return of prizes on the amounts played.

• Mode of development of each game, whether automatic or manual mode

• Description of the winning combinations and the prizes assigned to each winning combination

• During the course of each session, balance of the session destined to the game of chance machines with breakdown of the amounts of participation and prizes if any obtained

• History of the amounts played and prizes obtained in each session destined to the game of chance machines, as well as the balance resulting from the previous ones.

• Percentage of the amount of the player's participation that is destined to the formation of the jackpot.